Open Issues
| Issue | Product | Status | Workaround |
| Time zone in ISP Portal is not accurate | ISP Portal | In progress | |
| Automatic firmware upgrades do not apply |
ISP Portal Android/iOS app |
In progress | Manually upgrade firmware |
| Network setup failure | Android app | In progress | Hard reset the router and re-set up again |
| Device re-connection (The device loses connectivity and then fails to re-connect again to the network) | WiFi 5 | In progress | Power cycle your connected device |
| Roaming Issue (Connected devices do not connect to the nearest router) | WiFi 5 | In progress | Separate the sub-Vilo and main Vilo at least 20 feet apart. Disconnect and then reconnect the device again. |
| SIP ALG functionality is reversed. | ISP Portal | In progress |
Resolved Issues
| Issue | Product | Status |
|
Uptime is inaccurate |
ISP Portal | Fixed (ISP Portal 1.3.133) |
|
Network not appearing in on Wi-Fi Networks page |
ISP Portal | Fixed |
| Custom ID Not Saving | ISP Portal | Fixed |
| Connected sub-Vilos do not show up in Vilo app or ISP portal |
Android & iOS app ISP Portal |
Fixed |
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