Why does Vilo need to be restored to factory settings?  

A factory reset restores your Vilo to its original system state by erasing all of the information stored on the Vilo. When a Vilo is restored to factory settings, it can be used as if it's brand new. If you are setting up a new network or adding a Vilo to a new network you may need to factory reset the Vilo. 

Follow this guide to reset your Vilo.

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