Site blocking in Parental Control is not working

Check the spelling of the site first, then make sure there are no spaces or special characters in the site address.

Check if the correct device is added to the parental control list.
Forget the Vilo network and reconnect to the VIlo network, test the site again.
Restart both Vilos and the affected device, test the site again.

If you are still experiencing issues, please contact us. 

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