1. Vilo Living
  2. Troubleshooting
  3. Setup

While setting up the main Vilo on an iOS device the QR code won't scan

  1. The QR code is located on the bottom of the Vilo.
  2. Make sure there is enough lighting around the QR code.
  3. Hold the phone still.
  4. Wait a bit longer and allow the app ample time to scan and process the QR code. 
  5. Try manually connecting to Wi-Fi. The Wi-Fi password is at the bottom of the Vilo.
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