How to Enable Bridge Mode From The ISP Portal

We only recommend using Bridge Mode for a double NAT scenario. If you directly connect Vilo to a modem, changing to Bridge Mode could cause issues. We DO NOT recommend using Bridge Mode when TWO Vilo networks have a double NAT scenario. 

The Benefits of Bridge Mode: 

Bridge Mode is a networking feature that enables two routers to coexist without any issues. When this setting is enabled, the Vilo passes data and extends the Wi-Fi for the primary router, allowing you to connect over a greater distance. In addition, this feature no longer performs Network Access Translation (NAT) processes and allows the router to function smoothly without creating an IP address conflict. 

When setting up Vilo where there is already an existing router, this will create a double NAT. In this scenario, the existing router and Vilo each provide separate networks, which can cause conflict when connected devices can’t properly communicate with each other. With bridge mode enabled, the Vilo no longer performs network access translation, and the connected devices on the Vilo network will be assigned an IP address by the primary network, allowing communication between the devices on the primary network. 

How to Enable Bridge Mode

1. Log in to the ISP Portal

2. Select the network under the “Wi-Fi Networks” page and click on “View”

3. Go to the “LAN Settings”

4. Choose “Bridge Mode” from the drop-down menu. Bridge_Mode.png

In the Vilo App, you can enable Bridge Mode by clicking on the Vilo network from the home page then go to “Settings”  (three dots in the top right corner). Tap “Advanced Settings” then tap “LAN Settings” and choose “Bridge Mode”.


Please Note: The following features are not available when Bridge Mode is enabled: Usage Report, DHCP Reservation, Connected Devices Management, Parental Controls, and Guest Wi-Fi. We only support Bridge Mode for DHCP configuration when the Vilo is wired to the primary router.

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