How To Delete A Network From The ISP Web Portal

If you have parted ways with a customer or assigned a network to the wrong customer, you can delete the network from the ISP Web Portal using the following steps:

  1. Sign into the ISP Web Portal with your ISP account
  2. From the WiFi networks page, select the “Delete” button next to the corresponding network 
  3. You will see a prompt explaining that deleting the network will factory reset the main Vilo and disconnect all connected devicesmceclip1.png
  4. Select OK to delete the network 
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